Design Sprint Phases: Understand the Process from Start to Finish

Dale Morrell

April 2022

The design sprint is a structured framework that compresses months of work into just five days, enabling teams to solve challenges, validate ideas, and accelerate product development. Each phase serves a unique purpose, contributing to the sprint’s overall success. In this blog, we’ll break down the design sprint phases, offering insights into how they work and why they’re essential.

Phase 1: Understand (Day 1)

The first phase is all about alignment. Teams come together to map the problem, define objectives, and gain a shared understanding of the challenge. Key activities include:

  • Problem Mapping: Create a journey map to visualise the user’s experience.
  • Expert Interviews: Gather insights from stakeholders or subject matter experts.
  • Setting the Sprint Goal: Define a clear and actionable objective.

The goal is to ensure everyone is on the same page, laying the foundation for focused, meaningful work in the days ahead.

Phase 2: Sketch (Day 2)

Once the problem is defined, it’s time to ideate. In the sketch phase, participants work individually to generate creative solutions. This phase emphasises divergent thinking to ensure a wide range of ideas. Activities include:

  • Lightning Demos: Review existing solutions for inspiration.
  • Crazy 8s: Quickly sketch eight ideas in eight minutes.
  • Concept Sketching: Refine your best ideas into detailed sketches.

The output of this phase is a collection of potential solutions that can be evaluated in the next step.

Phase 3: Decide (Day 3)

The third phase is about converging on the best ideas. The team evaluates and prioritises solutions, selecting one or more to prototype. Decision-making techniques include:

  • Dot Voting: Participants vote on their favourite ideas.
  • Heat Map Analysis: Highlight popular or promising areas of each concept.
  • Storyboarding: Create a step-by-step plan for the prototype.

This phase ensures the team focuses their efforts on the most viable and impactful solutions.

Phase 4: Prototype (Day 4)

In the prototype phase, the team creates a tangible version of the chosen solution. The focus is on speed—building something realistic enough to gather user feedback without getting bogged down in perfection. Key steps include:

  • Divide and Conquer: Assign tasks to team members based on their expertise.
  • Use Prototyping Tools: Platforms like Figma, Sketch, or InVision can streamline the process.
  • Keep It Realistic: Focus on functionality and user interaction, not aesthetics.

The prototype serves as a testable representation of the solution, ready for validation.

Phase 5: Test (Day 5)

The final phase is where the magic happens. Real users interact with the prototype, providing valuable feedback. Key activities include:

  • User Testing: Observe how users navigate the prototype and address any pain points.
  • Capture Insights: Record observations, quotes, and behaviours for analysis.
  • Evaluate Success: Assess whether the solution meets the sprint goal.

Testing reveals what works, what doesn’t, and what needs improvement, giving the team clear next steps.

Why Each Phase Matters

Each phase builds on the previous one, creating a seamless flow from problem definition to solution validation. Skipping or rushing a phase can lead to misalignment, poor solutions, or wasted effort. By following the process, teams can generate actionable insights and mitigate risks.

Adapting the Phases for Remote Teams

In a remote setting, the phases remain the same but require thoughtful adaptation. Tips for running remote design sprints include:

  • Use Collaborative Tools: Platforms like Miro or FigJam for mapping and sketching.
  • Schedule Check-Ins: Regular touchpoints to maintain momentum.
  • Document Everything: Clear records of ideas, decisions, and feedback.

Learn more in How to Run Remote Design Sprints: Tips and Tricks.

How Design Sprint Phases Drive Innovation

The structured nature of design sprints ensures:

  • Focused Problem-Solving: Teams stay aligned and efficient.
  • Rapid Prototyping: Ideas are brought to life quickly.
  • User-Centric Validation: Solutions are tested and refined based on real-world feedback.

This process enables organisations to tackle challenges with confidence and speed.

Understanding the design sprint phases is crucial for unlocking their full potential. By following each phase diligently, teams can generate creative, user-focused solutions while saving time and resources. Whether you’re developing a new product or refining an existing one, the design sprint framework provides a roadmap for success.

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